TERMS AND CONDITIONS for esoko.net SELLERS

This document is a legally binding agreement between you (The Seller/Vendor) and esoko.net. Please read these Terms carefully before using esoko.net By using the website (esoko.net) or related mobile applications of March Tech Solutions FZCO, you agree to be bound by these Terms.

esoko.net may update these Terms at any time. Any changes to the Terms will be posted on this page. It is your responsibility to review the Terms on a regular basis to keep yourself informed of any and all changes. By continuing to access the esoko.net website or use its services, you agree to be bound by the updated Terms.

This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement, please do not access, register or use this site.

1. Introduction

a. The esoko.net Terms (or Terms) describes the Terms and Conditions applicable to your use of the esoko.net website. This Agreement is entered into between you as the Supplier of the Site (the "Member") and March Tech Solution FZCO ("esoko.net ").
b. The Supplier is any authorized and legal person (must be over the age of 18 years) agreeing to the terms of March Tech Solution FZCO.
c. By using esoko.net Services you are agreeing to have read, understood and accepted the following Terms and Conditions.
d. These Terms shall be signed by and between esoko.net and the Supplier, within the validity of the internet law (covering intellectual property law, contractual law, privacy law and other cyberspace laws in place).
e. esoko.net, may amend these terms at any time, by posting the amended terms on esoko.net.

The amended terms shall be effective immediately upon posting. These Terms of Use was last amended on 1st June, 2021. These terms may not otherwise be modified, except in writing by an authorized admin team member of March Tech Solution FZCO.

2. Using Information Provided on esoko.net Website

a. You will not attempt to harvest any images, content or screen names and e-mail addresses for any commercial use.
b. You will not manipulate the Services so as to hide your identity or participation in Services on the Site
c. You will not send any bulk unsolicited advertising, promotional information, e-mail or other solicitation (including without limitation junk mail, spam, chain letters or pyramid schemes of any sort) to any person through the use of the services. If you violate any of the guidelines set forth above, or any other aspect of these Terms, esoko.net reserves the right to suspend your rights to use the services without giving you any notice.
d. You will not sell or trade confidential information of customers.

3. Period of Contract

a. The Minimum applicable term is for duration of a 12-month period.
b. Upgrading during, and after the minimum period is possible; additional charges may apply. The additional charge will be prorated from the date at which upgrading is actually in effect by esoko.net.
c. Prior to the expiration of the minimum term, suppliers will be notified of their options for renewal.
d. Upon expiry of the minimum term, the suppliers’ membership status will be altered into a Basic Membership automatically, until the renewal plan has been selected.
e. In the case of where the customer upgrades the package, the minimum Term of Agreement will be restarted from the effective date of such renewal or upgrade.

4. Free Listing on Basic Membership

a. Free Membership is only a limited period offer, and can be discontinued any time without any prior notice.
b. The Basic Membership is intended to be treated as a Trial Membership.

5. Registration requirements.

a. A validation of a supplier’s business is a mandatory requirement prior to the completion of the registration process. Our customer service staff will visit your shop before validating your membership.
b. To access and use esoko.net services as a member, you will provide;

• A recent copy of the company trade license.
• Emirates Id of the person on the license.
• Passport copies of the concerned person.
• Signed Terms, on behalf of the Company.

c. Minors below the age of 18 years are prohibited to register as a user of this website and are not allowed to transact or use the website.
d. The information and documents submitted during the registration process are true, accurate, current and complete.
e. You are solely responsible for obtaining all required licenses, permits and certifications for the content that you submit, post or display
f. Content that you submit, post or display for sale is not counterfeit or stolen and does not otherwise violate any copyright, patent, trademark, trade name, trade secrets or any other rights of any third party.
g. You have the right and authority to sell, trade, distribute or export the products listed on esoko.net, and the listing of these products does not violate any third-party rights.

6. Conditions of Use

a. The member is responsible for ensuring that online store access is limited to Authorized Personnel only.
b. The signed Terms is non-Transferrable.
c. Images uploaded on esoko.net should not consist of any contact information (company and / or personal). This could lead to the listing of item being unapproved or removed.
d. As a condition of the Supplier’s use of the site and services, the user represents and warrants to esoko.net, and shall not;

• Use information for any purpose that is unlawful or prohibited by these Terms of Service.
• Use the site or services in any manner that could damage, disable, and overburden the reputation of esoko.net.
• Obtain or attempt to obtain any material / information through any means not intentionally made available, or provided for, through the site.

The Supplier agrees to take all reasonable steps to make sure that misuse of the esoko.net site does not happen. Violation of these may trigger immediate suspension of the contract agreement.

7. Charges and Payments

a. The member agrees to pay the subscription fee (where-ever necessary) within the time period specified on the Invoice issued by the dedicated sales agent.
b. The cardholder must retain a copy of transaction records and Merchant policies and rules.
c. At the time of cancelation, no refunds or balance transfers are available.
d. esoko.net is not liable for the success or failure of payments by the buyer.

8. Supplier Rights and Responsibilities

a. The Supplier is responsible for all activities and contents, such as company information, store page banners and logos, products, descriptions and images that are added under their respective Member Store Page. The member must not transmit any viruses or any code of a destructive nature.
b. Verbal or written abuse of any kind (including threats of abuse or retribution) to any esoko.net buyers, employees, users or other stakeholders, will result in immediate suspension of account.

9. General

a. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
b. United Arab of Emirates is our country of Domicile.

Contacting Us

If there are any questions regarding this terms and conditions you may contact us.

TERMS AND CONDITIONS for esoko.net BUYERS

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services. In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website. "Service Providers" mean independent third-party service providers, and "we", "us" and "our" shall mean March Tech Solution FZCO and esoko.net, its franchisor, affiliates and partners.

Introduction:

1. www.esoko.net website ("Website") is an Internet based content and e-commerce portal operated by March Tech Solution FZCO; a company incorporated under the laws of the UAE.
2. Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. esoko.net at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

User Account, Password, and Security:

You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account. You agree to

 (a) immediately notify esoko.net of any unauthorized use of your password or account or any other breach of security, and

 (b) ensure that you exit from your account at the end of each session.  Esoko.net cannot and will not be liable for any loss or damage arising from your failure to comply with this Section (b).

Services Offered:

March Tech Solution FZCO provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). Upon placing an order, esoko.net shall ship the product to your designated transport operator in the UAE free of cost.

Privacy Policy:

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of esoko.net in the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Limited User:

The User agrees and undertakes not to reverse engineer, modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that esoko.net name is stated as the source and prior written permission of esoko.net is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conduct and Rules:

You agree and undertake to use the Website and the Service only to buy, post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using our Service, you will not:

1.      defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
2.      publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
3.      upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
4.      upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
5.      conduct or forward surveys, contests, pyramid schemes or chain letters;
6.      download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
7.      falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
8.      violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
9.      violate any applicable laws or regulations for the time being in force in or outside UAE.
10. Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
11. Exploit any of the services. We might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.
12. You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about esoko.net, its associates and partners on any property owned by March Tech Solution FZCO.

Exactness Not Guaranteed:

esoko.net hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations.

Intellectual Property Rights:

1.      Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned,  esoko.net owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to esoko.net without obtaining authorization from March Tech Solution FZCO

2.      Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

Links to Third Party Sites:

The Website may contain links to other websites ("Linked Sites").  The Linked Sites are not under the control of esoko.net or the Website and esoko.net is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site.  Esoko.net is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. Esoko.net is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by esoko.net or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Disclaimer Of Warranties/Limitation Of Liability:

esoko.net has endeavored to ensure that all the information on the Website is correct, but esoko.net neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall esoko.net be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall esoko.net be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, esoko.net shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond esoko.net’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Indemnification:

You agree to indemnify, defend and hold harmless esoko.net from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by esoko.net that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Pricing:

Prices for products are described on our website and are incorporated into these Terms by reference. All prices are in US dollars. Prices, products and Services may change at esoko.net’s discretion.

Shipping:

Title and risk of loss for all products ordered by you shall pass on to you upon esoko.net shipment to the shipping carrier at UAE.

Termination:

1.       esoko.net may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
2.      If you or esoko.net terminates your use of the Website or any Service, esoko.net may delete any content or other materials relating to your use of the Service and esoko.net will have no liability to you or any third party for doing so.
3.      You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever.

Governing Law:

These terms shall be governed by and constructed in accordance with the laws of the UAE without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Dubai.

Headings:

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Interpretation of Number and Genders:

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to the Terms as a whole.

Severability:

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse:

esoko.net does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to report@esoko.net

Cancellation of Fraudulent Orders

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, esoko.net reserves the right to cancel all past, pending and future orders without any liability. esoko.net also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account.